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Amazon Payments FAQ

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Transaction and Account Security

We know how important account security is to you, and we have taken several steps to help keep your Amazon Payments account information secure. There are also some steps that you can take to protect your personal information and your account.

Account Verification Processes

Your Amazon Payments account is subjected to several verification procedures to maintain the highest levels of security, trust, and protection.

If you are a new Amazon.com customer and you create a new Amazon Payments account by using the Amazon Payments website, you must select two security questions and complete the email verification routine.

When you add a bank account to your Amazon Payments account, we take steps to be sure the bank account is active and valid. First, we make two small deposits into your bank account. For your part, you will need to check your bank account for the deposit amounts in about 5 to 7 business days (not including weekends or holidays). When the deposits appear in your account, return to the Amazon Payments website (at https://payments.amazon.com/) and enter both the deposit amounts and the answer to one of your security questions. If all three values are entered correctly, your bank account becomes a valid payment method. See Adding a Bank Account to learn more about bank account verification.

Password Security

When you log in to your account, we take precautions to protect your account. First, whenever you log in to your Amazon Payments account, you log in using a secure server connection (https://). We use Secure Socket Layer (SSL) with 128 bit encryption, the industry standard in secure server protection.

Your account is also protected by a unique password created by you. You should not use common words or phrases as your password. Instead, your password should be at least six characters, comprising both numbers and letters in both upper and lower case. We also recommend that you keep this password confidential. Sharing your password can compromise the security of your Amazon Payments account.