Frequently Asked Questions (FAQ)
What are the fees for Pay with Amazon?
For pricing details, see Pay with Amazon Fees.
Where can I find information about payments that are processed by Amazon Payments?
You can confirm payments that you have captured in your account balance in Seller Central. Be sure to select the Amazon Payments Advanced (Production View) from the Marketplace Switcher drop-down box at the top of the screen.
Your account balance is shown on the right. You can get more details, including the summary of payments that will be settled to your account, by clicking Reports > Payments under Statement View.
Additional information such as the buyer's name, order ID, and payment status is available by selecting Orders > Manage Transactions in your Seller Central account.
Is there a limit on how much I can charge a customer?
Amazon Payments limits the total amount of recurring payments that you can collect from each customer per calendar month, based on the nature of your business. In most cases the monthly limit is $500. Contact our support team if you have questions about your limit, or to request approval for a higher limit.
Why do I see a “We’re Sorry” error in a popup when trying to use Pay with Amazon on my site?
Click the Show Details link to see technical details for the issue. Often, you will see the following:
This occurs when your Login with Amazon configuration is incorrect for your FoxyCart domain.