Contact Us

Merchants

  • For email, phone, or chat support for your merchant account,
    click here.

  • If you haven’t yet opened a merchant account, but have questions, contact sales.

  • If you’d like to sign up for an Amazon Payments merchant account, click here.

Amazon Customers

  • If you purchased something using an Amazon Payments account:

    Contact Us By Email

    Contact Us By Phone

  • If you want to sign into your existing Amazon Payments account, click here.

  • If you have questions about your Amazon credit or store card bill, click here.

  • If you have questions about an order placed on Amazon.com,
    click here to reach Amazon Customer Service Support.